Managed services

Managed cloud services and 24/7 monitoring

From Managed 365 through to day-to-day cloud operations — monitoring, patching, backups and incident response. Looked after by certified UK engineers who usually know something is wrong before you do.

What’s included

Everything you need, run for you

24/7 infrastructure monitoring

Every environment watched continuously, with alerts that go to an engineer, not an inbox.

Proactive maintenance

Patching and tuning ahead of the failure, not after it.

Security updates

CVE tracking, hardening and controlled patch windows that don’t take production offline.

Backups and recovery

Scheduled, encrypted nightly backups — restored in practice and tested quarterly.

Named engineer

A person who knows your platform, not a different face on every ticket.

Phone support

07756 632032, and an email address that reaches an engineer.

At a glance

Resilience and backups

A recovery plan with your name on it, not a template — and backups we have actually restored.

Managed services specification
Managed 365From £35 per month (ex VAT)
BackupsNightly, encrypted, tested quarterly
RecoveryA documented plan for your platform
RedundancyMirrored workloads, no single load-bearing node
HealingFailed instances replaced automatically
Uptime target99.9%
Cover24/7 monitoring from Handforth, UK
FAQ

Managed services: common questions

What does Managed 365 include?

Microsoft 365 tenant management, security and compliance baselines, user and licence administration, and UK support by phone. It starts at £35 per month excluding VAT.

How are backups tested?

Backups are encrypted and run nightly. We restore them in practice every quarter so we know recovery works before you need it.

Is there a minimum contract?

No long lock-in. Monthly services can be ended on 30 days’ notice.

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Free assessment

Tell us what you run. We’ll tell you how we’d run it.

A free, no-pressure assessment with the architect who would actually do the work. You get a straight answer on cost, risk and what we would change.